Our pal from Portland, OR, Doug’s charged with developing and executing operational strategies, streamlining processes, optimizing efficiency and all that behind-the-scenes stuff so that our teams and guests get to focus on having fun. A big-time music fan with a black belt in Tae Kwon Do, who can also knock out a chef-quality paella, Doug loves spending time outdoors with his family, biking, hiking, barbecuing and gardening.