As Upward’s People & Culture Manager, Rosana’s top priority is making sure everyone has a great experience at our restaurants, from guests to staff and everyone in-between. A native of Maracaibo, Venezuela, Rosana started in HR and payroll and quickly realized she had a passion for helping business owners and management have healthy and productive relationships with employees, and more importantly, for employees to feel the same way about management. Just make sure you don’t challenge her to a game of racquetball, or a race, because Rosana is both a former All-American Athlete at Arizona State University, and also a car fanatic, with a lead foot to match.