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Emmit Castillo

Emmit Castillo

Our very own Encino man, we’re not saying Emmit is a stereo-typical IT guy, but his go-to recipe is a pizza bagel. But seriously, Emmit keeps all our software and support tickets humming along, and he’s not afraid to admit he’s a TikTok junkie. In his spare time Emmit...
Rachel Pantier

Rachel Pantier

Remember when your teacher said to never stop learning? Well, Rachel took that to heart, and now as Upward’s Vice President of Learning & Development she’s charged with creating dynamic learning experiences that unlock high-performing teams and fuel the mission...
Lissa Hamilton

Lissa Hamilton

Our gal from Rochester, Michigan, as a Senior Director of Ops, Lissa’s ride-or-die role is taking all those fancy business strategies and training and developing rockstar team leaders to execute them. Previously working in social services specializing in HIV/AIDS...
Madison Gadbaw

Madison Gadbaw

Ever wonder how a restaurant grows and adds locations without losing its special sauce? Just ask Madison, Upward’s go-to girl for training staff for both the front and back of house on how to do things the fun way. No wonder why the soundtrack of her life is, Here...
Heidi Nokes

Heidi Nokes

The pride of Pittsburgh, PA, Heidi takes great care of Upward’s catering and group dining customers, and in the future hopes to make her mark on the beverage side, such as having a hand in helping select Positno wines. An avid at-home chef, she can cook up out some...